How do rentals work?
SnapShotz begins renting cameras at open. All cameras must be returned one hour before closing. After purchasing your rental package, our SnapShotz team member will teach you how to use the camera. You have all day to take 10 shots of film with your camera. If your camera comes back damaged, we will charge your card the full retail price of the camera. To protect against accidental damage, we encourage you to purchase our $3 insurance option in addition to our rental.
Why do I need to come back to the rental location to add more film?
Inserting film is not complicated, however it has the potential to damage the camera if done improperly. Rather than letting you risk unneccesary damage and extra fees, we want to insert a new film pack for you.
How many cameras do you recommend for a group?
This depends on the size of your group. A single camera rental is perfect for a couple or a small group of friends to share the images and enjoy the day. If your group is larger than four, getting enough cameras to share is ideal.
If you have an event you’d like to rent cameras for, email us at firstname.lastname@example.org to get started.
How many pictures can I take?
The basic rental package gives you 10 individual shots of film (one full film cartridge). If you’d like to take more than 10, additional film packs can be purchased and installed by a SnapShotz team member.
Can I get more film?
Additional film packs can be purchased and installed by a SnapShotz team member.
When do I need to return my camera?
All camera rentals must be returned one hour before closing. It does not matter what time of the day you purchase your rental package.
What if my pictures don’t come out?
Part of the fun of instant photography is the unexpected results of the film. You can’t take hundreds of photos to get the best one. You only have 10 photos, so every shot needs to count. It's the exciting challenge of film photography.
However, we understand that sometimes things do actually go wrong. If most of your photos are improperly exposed and you’re disappointed, we can take digital photos from your phone and expose them to instant film. We can provide 5 photos for you. We will request to see your photos that did not expose properly. This does not apply to photos that are mis-framed, or taken too close or too far away from the subject. This offer does not apply if you prefer a full refund. If you request a full refund, you must surrender the photos you took but are unhappy with.
Can I get a refund if I’m unhappy with my photos?
Of course! We want you to be 100% happy with your experience! However, if you want a full refund, we will not print replacement photos for you, and you’ll have to give us the photos you took but are unhappy with.
What if I don’t use all the film?
We cannot offer a refund for unexposed film. Each pack of film shoots 10 pictures, and we encourage you to use every single one.
Can I buy a camera instead of renting one?
Of course! We’ll be glad to get you started in your instant photography journey! Talk to our staff about the best options to get your own instant camera.
Is this camera recommended for children?
This camera is easy to use, however we do recommend adult supervision. This is a fully functioning camera, it is not a toy. Please supervise your children while they use this camera.
How long is the rental period?
Each camera must be returned one hour before close on the day of rental. Rentals can be purchases once we open.
Do you do multiple day rentals?
Not at this time.
I have a large group I want to provide cameras for. Can you accommodate me?
If you’re interested in providing cameras to a group larger than 20, please email email@example.com
Do you do event rentals?
Yes! If you’re interested in booking cameras for your event, please email firstname.lastname@example.org.
Do you offer advance reservations?
Not at this time. Rentals are on a first come, first serve basis.
Can the camera shoot indoors?
While the camera has an indoor light setting, please be aware that this function only works on subjects within 3 feet of the camera lens. In addition, the background will likely be dark. The darker the room, the more this will be a challenging place to take pictures.
We recommend you take photos outdoors or in brightly lit rooms for best results.
How does the camera work?
Using the camera is as simple as aiming the camera at your subject, checking and adjusting the camera to the suggested light setting, and clicking the shutter. Within seconds, the camera will eject your exposed film for development. It will take about a minute for your film to fully develop.
For the BEST photo development, DO NOT SHAKE YOUR IMAGE! Doing so actually disturbs the light sensitive chemicals as they react to the light used to expose the film and will distort the clarity of the color and definition. Despite popular belief, instant photos do not expose faster or better when shaken.
What kind of cameras do you offer?
At this time, we offer the Fujifilm Instax Mini 9 for our camera rental packages.
What is instant photography?
Instant photography is shooting pictures on film that develops within minutes of shooting. Unlike traditional film photography, instant pictures develop in your hand instead of in a lab. And while your phone can also take a photo you can see in a single click, if you want to hold that image in your hand, you have to take the time to print it. Instant photography is photos and memories you keep in your pocket and treasure forever.
What if I break the camera?
Nobody wants to have this happen. Not us, not you. But accidents do happen. If you return a camera damaged or malfunctioning and did not purchased our camera protection insurance at the time of your rental, we will charge the full retail price of the camera to your credit card. SnapShotz team members will examine every return to ensure the cameras are returned in good condition. We encourage you to purchase damage insurance and take care when using the camera.